Thoughtfully managed homes
Regular upkeep, honest communication, and hosts who actually care about the space. Guests are treated like people, not transactions.
About
A vacation rental brand that respects both the homes and the people who stay in them.
We built this company because we got tired of the gap between what vacation rentals promise and what they actually deliver. Properties managed with real care, hosts who know their homes, and guests who feel genuinely welcome. That’s still what we’re doing.
How we work
Three things we don’t compromise on.
Local knowledge
Real recommendations from people who live here. We understand the neighborhoods and the seasons, and we help plan stays that fit how you actually travel.
Straightforward service
No hidden fees, no corporate scripts, no unnecessary complications. Clear policies, direct communication when something comes up, and support that listens.
The team
The office is in Traverse City.
Coastal Stay works from 3054 Cass Rd Unit A, Traverse City, MI 49684. Call (231) 715-5350 or email info@coastalstaypm.com. We do not publish staff bios.
Guest stays
Stay requests, check-in notes, and someone who writes back when something in the house is wrong. The public site does not name the guest team.
House care
Turnover cleaning, linens, and the vendors we call when something breaks. The work is local. We do not publish crew names here.
Owner reporting
Calendars, pricing, and the monthly statement. Portal access is sent when a home is onboarded.
Owners and guests
Book a stay, or list a home.
The same Traverse City office handles both. Search the rentals, or see how we manage them — guest care, cleaning, calendars, marketing, and monthly reporting across 67 homes from Traverse City to Glen Arbor.